All channels β†’ Marketing School Β· Tue, 21 Ju

What Part Of Your Company Would You Rebuild From Scratch With AI?

Vocabulary

  • AI pilled** β€” Understanding and embracing the capabilities and potential of artificial intelligence.
  • Corp dev Corporate development, referring to the process of acquiring or merging other businesses.
  • A player A highly skilled and valuable employee.
  • Hygienist work Routine, repetitive tasks that can be automated.
  • Scale The size or scope of an agency’s operations, particularly in terms of revenue and client base.

Full Transcripttap the text to seek

What part of the company would you rebuild from scratch if AI were native from day one? And almost everybody gave the same answer. What do you think the answer is, Neil?

My guess is customer support or engineering. It's one of those two. IT. IT. Everyone would cut their IT team because their IT teams are the ones that are non-AI native right now that are blocking a lot.

So they're kind of digging in. And you're kind of seeing a version of that with engineering. But whether it's IT or in a sense, it's whoever's non-AI-pilled on the IT side, even on the product side as well. Because we have a mutual friend where the interns are running circles around the product team.

I think they fired their product leader and then another one of them quit. And so the product team is in flux right now. And then you have the younger people right now running circles around them. And he's actually doing it from scratch right now.

Yeah. Yeah, with a lot of those departments, you have to end up rebuilding. Like we let go some of our product people because they were just slowing things down and they had a different viewpoint on how things should be done. And I'm like, this isn't going to work out.

And we made changes and you know what? Product's gotten better. It moves way faster. And I'm not saying product's bad. If they're just not willing to adapt and they want to do things in an old school way when everyone else is changing, it's either adapt or die.

I hate to say it, but that's reality. So another one is actually the recruiting team, the talent team. You can call it the people team, the HR team. So someone had hired this super senior person and built out a talent team.

He sacked the entire team. I said, so what are you doing now? And he's like, oh, dude. So what I'm doing is we are, let's say Neil's an A player. I want to hire Neil to my company, okay?

So usually what would have to happen is I would have to reach out to Neil. Neil would respond. We'd get on a phone call. Those screenings take a long time, right?

But the difference now is I would research Neil. I'll say, oh, okay, I sent a message to Neil Patel. Neil Patel responds. Okay, hey, Neil, I made a custom landing page for you.

It shows all the people that you'd be working with all the projects that you'd be working on. And then instead of forcing you to go through a screen, which takes up a lot of time, they'll say, hey, here's just a couple of questions I have for you because you went the extra mile to make that landing page. And then therefore now you feel a little obliged to maybe send a couple of responses, right?

So he's trying that right now. save a lot more time on the sourcing piece because they can't hire fast enough. And so I thought that was interesting. And, you know, I think recruiting itself is going to change because the screens take forever.

It's not just recruiting. We use the same tech or AI in this case for also corp devs. And we're trying to do a deal right now in the Americas. I don't know if it'll close or not.

That'll help us expand and have more depth in the Americas for specific service items. And then I'm trying to do four more deals in Europe. All right? So if you look at Europe specifically...

We have Claude creating lists of agencies that have a certain amount of employees, certain amount of revenue, certain amount of profitability. And here's the kicker.

Instead of having a human do this and paying for some random software, a lot of these countries require companies to report revenue and profitability publicly.

So then it's just scraping all the data. We're then using the data to then figure out the right agencies or contact information, sending out emails, and then boom, we're going from there and doing outreach. And then instead of having a massive corp dev team, you know, fielding all the calls, we're having AI field a lot of this stuff, sending out the emails. It then goes to my co-founder and I,

Because we believe we're going to have a better luck pitching the companies we want if him and I pitch it. Doesn't mean our team is bad, but we think founder to founder just works better. And then pass it over to our team once we get interested parties for them to do the diligence. But I'm trying to acquire five businesses or five types of businesses right now that are on our list that we're trying to get done.

Ideally within a year and a half, two years at the latest. But we're just using AI. Before, we used to use corp dev people and they're some of the most expensive employees.

You should tell people what you're looking for on this podcast because someone might know someone and someone might know another person. I'm looking for agencies in Spain, Italy, France, and Germany that do performance marketing. And ideally at scale, the smallest we're looking for is like 3, 4, 5 million in revenue. That would be on the small end.

Ideally, we're looking for agencies that are doing at least 10 million in revenue. And when I say revenue, we're not looking for revenue to include media. So if you subtract that out, what is your real revenue? Ideally, we're looking for 10 million or more.

If you don't have 10 million, we'll take smaller. And we're looking for ones with enterprise logos. So working with big brands that are massive, that are global. Because the model here is if I buy a France agency that has tons of logos,

And I buy an Italian agency and you get the point and keep doing this across all the major regions. I can then just cross sell the clients, right? And it just makes it easier and easier to grow faster. Yep.

And then we would just merge their agencies with ours and we would have a bigger agency within that region. Yep. So by the way, before we move on to the Moz piece, Neil, I came up with a new analogy this week.

I quite like it, so I'm going to keep using it for a while. So Neil, when's the last time you went to the dentist? All right. So I wanted to take a moment to tell you about my podcast co-host Neil's agency called NP Digital.

And they work with a whole host of global companies or a global organization. Also, Neil has SEO tools such as Ubersuggest and Answer to Public. All you have to do is go to npdigital.com to learn more. And we'll see you on the other side.

Two weeks ago, maybe. Okay. Who did you spend the most time with at the dentist? The lady cleaning my teeth. The dental hygienist, correct? Yes. Okay.

I don't know what your title is, but yeah. That's exactly the dental hygienist. And how long did you see the dentist for? I didn't see the dentist at all.

It was just a regular cleanup. I get a cleanup roughly once every three months. I see the dentist probably once to twice a year. Exactly. That's exactly what I'm saying.

My point is, I think a lot of the work that's happening right now, when you look at agency side, is you're going to want to have people and you don't want most people doing dental hygienist work. It's very important work. It needs to be done, but

A lot of this stuff can be handled by robots with a human oversight, right? Now, the other thing is when Neil sees a dentist or when I see the dentist, for example, the dentist might come in. The dentist is very strategic. Look at your x-rays.

She'll look at your x-rays, right? Oh, okay, do x, y, and z. Oh, you need this over here. Do this over here. Okay, bye. See you next time, right? They might not see you for another six months or something like that, right?

And so, but they're very busy, right? There's a lot of work to do. And so I think the future of agency work, you're going to have, it's going to be kind of like that model where you're going to have more and more people that are strategic that can be like the dentists. And you still have, you know, maybe there's some hygienists that are maybe, you know, humans, but most of the hygienist work is going to be done by robots.

It's no, it's kind of similar to when you look at a chef in a kitchen. I don't know if you've seen that movie Ratatouille, Disney, where the chef is just going around like sprinkling salt and like tasting this and moving around and And I think that is the taste and judgment that a lot of people are talking about.

And so that's what I think. It's a dentist model that we're going to see more of. Yep. Dude, I totally agree with you on that. But going specifically with a dental hygienist one, I don't know if I want a robot cleaning my teeth.

Me neither. Not for right now. But here's the thing. Not for right now. I'm open to it years from now, just not right now. When it's clear. If you're like William, for example, maybe if that's all you do, you need a job for a robot to clean your teeth.

Bye, brother. Bye. I love you. Enjoy your day of school. Oh, look at that. Neil has a heart. Um, all right. So, so I, but to Neil's point, you wouldn't want to be the first wave of the robots cleaning, but maybe in five, 10 years, once the accidents have all gotten over, like, yeah.

You nailed it. I'm like, Oh, when does the accidents are over? And when is a, you know, better than a human? And then I'm down. So, okay, going to Moz.

So Moz, just so everyone knows, Moz, they're still a big brand when it comes to SEO. And, you know, they were like the pioneers. Like they competed with SEMrush back in the day, you know, and then A-Trust came out. And so I didn't even know that they still had a conference.

My AI actually reached out to Moz and was like, oh yeah, you're welcome to speak. I happened to be in New York at the same time. So they had about 400 people there, which is a good chunk. And their marquee sponsor was...

this company over here. By the way, there's a lot to say about Profound because they raised a lot of money from Sequoia. And they go heavy when it comes to sponsorships, sponsoring events, and having speakers there. They're having a big presence there.

So if they're not sponsoring MozCon, you know what they did? When I spoke at Ahrefs, they sponsored trucks driving around telling people to stop using Ahrefs, right? So anyway, that's something that's interesting. So what do you want to know about Moz?

Uh, what did they mainly discuss? Have they adapted or is it just mainly SEO software stuff? So here's what I'll say. I was at the din, like, um, it was like more of a happy hour the night before the conference.

Um, And there's people that attended, but many people aren't actually using Moz. So one of the salespeople came up to me and said, do you use Moz? I'm like, nope.

And then he went to the person next to me and said, do you use Moz? And she's like, nope, right? And so I think he's like, you know, I was like, so what's unique about Moz right now? He's like, oh, we have a very strong brand.

I was like, okay, but like, What about your product? Nobody gives a poo-poo about your brand if your product ain't good, right? So apparently, I think they're doing more local stuff right now.

And I think they're probably partnering up with Profound a little bit on the data side. But they have a very strong GM. I met their GM, Willow, who's great. Their team's pretty awesome as well.

So I trust that they'll figure it out on the product side because they were acquired by Ziff Davis. And they have about 200 employees right now. Yeah, okay.

Yeah. So we'll see. I think time will tell. I will just say this. It's not even just a Moz thing. I feel like the SEO space in general is kind of lagging behind when it comes to product development.

Again, I haven't used Moz for a while, so I don't know. Someone can prove me wrong here. But even looking at the other products that are out there, even the ones that have raised a lot of money, I'm just like, you know, you look at what people are building on X right now and you look at kind of the SEO space and I feel like the SEO space is kind of lagging. Yeah.

Yeah. Yeah, they have AI visibility dashboards. So unless they have a partnership with Profound, I'm not sure why they would let them sponsor. I don't know.

It's a good question. But they were a marquee sponsor, so... Yeah, because I was looking at this. Most popular, $179 a month, all SEO features plus AI and GEO features.

Two AI visibility dashboards, 100-track prompts, three-track AI models. So I'm confused why they're a competitor. I think the larger contract sizes that they're doing right now are just companies buying a bunch of, could be local listings, but I think those are the ones that are adding up for them right now, so.

I just Googled Moz and Profound Partnership. There is no direct software partnership or business merger between Moz and Profound. This could be off, but I think someone made a mistake to accept the sponsorship. That's just my two cents.

Yeah, I don't know. Also with that sponsorship, they had a speaking slot for that too. And the Profound guy I met was really smart. I think his name is Josh.

So anyway, here's the other thing I'll say though. Profound, I think it's a great product. I will say this too. When you raise a lot of money, you're inclined to spend that money too.

So the amount of heads they had there, I think it had to be six to eight people or something like that for a one-day event. I think that's quite a bit. They had a sponsorship booth. They're the marquee sponsors for that.

They had a speaker there as well. I think that's a lot of resources that they have outputting for these things right now just to maybe own the mindshare of the SEO space.

But that's my take on it. I think it's, you know, you want to be frugal even though you've raised a lot of money. And, you know, I like how aggressive they are, but I'm not sure it's the best use of money. That's just my opinion, so.

Dude, I'm with you. But when you raise that kind of money, you nailed it. You have no choice but to figure out how to burn it and just try to grow faster. That's it.

Thank you guys for listening in. We'll see you tomorrow.